Shipping and handling fees are non-refundable.
Return shipping charges are at the customer’s own expense unless returning product(s) is defective or damaged.Each order is only valid for the one-time exchange or return.We will not accept any returns without a return confirmation from our customer service.We do reserve the rights to refuse returns and/or refunds on personal use products for any reason. We only accept the return of salon supplies, or liquid/cream/powder hair care products that are sealed and/or unopened in their original packaging. For sanitary health concerns, wigs and hairpieces are not eligible for return. Unless it is defective or damaged, we will NOT accept returns for used and opened item(s). Aone Beauty Customer Service will give return authorization only after confirming product eligibility for return. All products MUST be in their original packaging and sellable condition.Ĭustomers MUST provide a photo(s) of the item(s) that they wish to return to confirm the sellable condition of the product(s). AONE BEAUTY STORE POLICY_v2.01 (Effective Date: 30, July 2021)Īone Beauty will readily accept returns within 14 days from the date of the product delivered.
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